At Binayyat, we want you to love your purchase! If you’re not completely satisfied with your order, we offer a 7-day return and exchange policy to ensure your shopping experience is worry-free.

1. Eligibility for Return or Exchange

  • You can request a return or exchange within 7 days of receiving your order.
  • Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.
  • Returns or exchanges are accepted only for products purchased directly from binayyat.com.
  • Certain items (such as sale, discounted, customized, or hygiene-sensitive products) may not be eligible for return or exchange.

2. How to Request a Return or Exchange

To initiate a return or exchange:

  1. Contact us within 7 days of delivery via:
  2. Provide your order number, reason for return, and clear pictures of the product (if applicable).
  3. Our team will review your request and guide you through the next steps.

3. Return Shipping

  • The customer is responsible for return shipping costs, unless the item received was defective, damaged, or incorrect.
  • Please ensure the product is securely packed to avoid damage during transit.

4. Refunds

  • Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
  • Refunds are issued via the original payment method or as store credit, depending on your preference.

5. Exchanges

  • Exchanges are subject to product availability.
  • If the requested item is unavailable, you may choose an alternative item or request a refund/store credit.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please notify us within 48 hours of delivery with photo proof. We’ll arrange a replacement or full refund at no extra cost.

7. Contact Information

For any questions regarding returns or exchanges, please contact our support team:
📞 0329-3564333
📱 WhatsApp: 0329-3564333
📧 binayyat.com@gmail.com
🌐 www.binayyat.com